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Valve opened Steam Deck repair centers

On September 9, 2022, Valve announced the opening of special Steam Deck repair centers under warranty. All problem consoles will be brought to these centers for diagnosis and repair with the replacement of components.

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Valve explained that the repairs under warranty are free. If the failure is not covered by warranty, for example, the stick on the console chewed the dog, then the center for repair will offer to fix the device, but for a fee. It is not necessary to agree to this. In this case, the company will simply send the device back to the user and recommend using repair kits and manuals from iFixit.

As an example of a case in which the repair center of Valve will repair Steam Deck for free, the company identified problems with the buttons, which are rare, but occur. In this case, the repair center specialists will run diagnostics, replace the button or stick, test and calibrate the device, and then send it back. When the warranty expires, the option to replace and calibrate the device becomes a chargeable charge.

On July 15, 2021, Valve unveiled the Steam Deck compact gaming console with an AMD hybrid processor based on Zen 2 (4c/8t) and RDNA 2 (8 RDNA with two processing units) microarchitectures. The console runs on a specially adapted version of SteamOS 3.0, which is based on Arch Linux with the KDE Plasma desktop. The console is also specifically designed to display all games from the Steam library at 800p resolution at 30 frames per second. Three versions of the Steam Deck with 64/256/512GB drives will be sold for $399/$529/$649, respectively. All versions of the Steam Deck console have an M.2 2230 SSD slot, but Valve advises against upgrading.

Steam Deck dimensions (width, height, thickness) - 298x117x49 mm, weighs about 669 grams, it has a capacitive multitouch screen size of 7" with a resolution of 1280x800 (aspect ratio 16:10) and built-in battery 40Wh (up to 2 hours of 3D-games stand alone or up to 8 hours when running 2D-games or searching in the browser).

On Feb. 12 Valve posted publicly available CAD files of the topological surface of the Steam Deck enclosure. Now hobbyists, modifiers and accessory makers can print the Steam Deck case on a 3D printer and evaluate it in their hands.

On Feb. 15, Valve announced a partnership with iFixit to sell parts and accessories for Steam Deck and Valve Index. As part of the event, iFixit performed a complete disassembly of the Steam Deck and showed how well this compact gaming console is assembled and arranged. iFixit stated that it is an impressively repairable device.

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On Feb. 18, Valve showed 117 fragments of Steam Deck prototypes, some versions had removable grips like the Nintendo Switch.

On February 25, Valve began the first sales of the Steam Deck. Valve CEO Gabe Newell became a courier to deliver Steam Deck to customers in the U.S. near the company's office.

In early March, some of the first owners of the Steam Deck compact gaming console began complaining about right stick drifting. The problem is not widespread yet, because Valve has just started sending out the first batch of consoles. Previously, this problem often occurred with the Nintendo Switch console sticks.

On March 10, 2022, Valve posted publicly available Windows 10 drivers on Steam Deck, including software for the graphics card, WiFi and Bluetooth.

In late June, Valve began installing simpler 256GB and 512GB NVMe SSDs with PCI Express 3.0 x2 interfaces in some Steam Deck models instead of the previously announced PCI Express 3.0 x4 SSDs at launch.

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